Refund Policy

At egwebsite.com, we are committed to providing you with the best website-building experience. If, for any reason, you are not satisfied with our services, please review our refund policy below:

1. Free Plan

• The Free Plan is available at no cost and does not qualify for refunds as no payment is involved.

2. Paid Plans

Refunds for paid plans are subject to the following conditions:

• Eligibility for Refunds:

  • You can request a refund within 7 days of purchase if you are not satisfied with the service.
  • Refunds are applicable only for the first payment of a new subscription. Renewal payments are not eligible for refunds.

• Non-Refundable Cases:

  • If you violate our Terms and Conditions.
  • If the service has been used extensively (e.g., publishing and running a live website with significant modifications).
  • Domain registration or renewal fees are non-refundable as they are third-party services.

3. Cancellation Process

• You can cancel your subscription at any time through your account dashboard.
• Cancellation stops future billing but does not automatically trigger a refund.

4. How to Request a Refund

To request a refund:

• Email us at billing@egwebsite.com with your account details and reason for the refund.
• Our team will review your request and respond within 5-7 business days.

5. Refund Method

• Approved refunds will be processed back to the original payment method within 7-10 business days.

6. Changes to This Policy

We reserve the right to update this refund policy at any time. Continued use of our services implies acceptance of the updated policy.

If you have any questions or concerns about our refund policy, please contact us at support@egwebsite.com. We’re here to help!